General FAQ

What are the biggest differences between an LED style filament and a regular filament lamp?

LED filament is made of miniature LED chips covered with phosphor material. LED lasts 10 to 20 times longer than standard filament and uses around a tenth of the wattage without compromising on look and style.

This means you can still get the same great look while being economically and environmentally conscious. The lamps while just as bright, also do not heat up to the extent that other lamps do so can be a much safer option.

Can the lamps be dimmed and if so which type of dimmer can be used?

Yes! Our lamps are dimmable for both home or commercial use. Please be aware that the best results are achieved through the use of trailing edge dimming technology. Unfortunately leading edge dimmers can sometimes cause the lamp to flicker.

Do not hesitate to contact us if you have any specific questions on this subject.

What are the environmental benefits to using LED filament lamps?

Our technology uses ten times less energy than standard filament and lasts 10 to 20 times more.

How long will I have to wait for my order to arrive?

We ship orders weekly with a mid-week pickup from Australia Post. Allow for 5 – 7 business days for delivery. You should receive you order between one and two weeks after the order is placed.

If the products are needed urgently we advise you to get in touch with us before hand to see if other arrangements can be made. Alternatively, if you live in Melbourne our showroom and warehouse are located just off of Smith Street in Collingwood and pick-up is available. Please get in contact with us prior to your order if you wish to do so.

How long will my lamp last?

Unlike the older technology, our LED filament lamps can run up to 20,000 hours. So you can get up to 2 years of life.

This means not only will you not have to go through the hassle of purchasing replacements often but you can also rest easy knowing you are doing a great thing for our environment by using a long lasting product.